Lasting Lifestyle Change
Policies
Guarantee
Products purchased from Xooma Worldwide are backed by a 30 day money back guarantee. We will gladly assist you with any purchase or product-related need.
Return Policy
To return a Xooma product, call Customer Service toll free at 1-888-865-6687 and request a Return Merchandise Authorization (RMA). You will receive instructions for returning your unused product. In addition, your Customer Service agent will explain both the return and refund process to you at that time.
Refund Policy
If you are not satisfied with your direct purchase from Xooma, we will refund the product price, less shipping and processing.
Shipping and Processing
U.S.: Shipping and processing rates for packages shipped to a U.S. zip code start at $5.99 (US).
Canada: Shipping and processing rates for packages shipped from our distribution center in the US to Canada start at $6.99 (US).
International: Shipping and processing rates for packages shipped from our distribution center in the US to countries outside the U.S. & Canada start at $9.99 (US).
Cancel Autoship
To cancel your autoship, please send an email to [email protected] with your Name and Xooma ID # requesting that your autoship be canceled. You are still a member of Xooma and able to order at anytime.
Products purchased from Xooma Worldwide are backed by a 30 day money back guarantee. We will gladly assist you with any purchase or product-related need.
Return Policy
To return a Xooma product, call Customer Service toll free at 1-888-865-6687 and request a Return Merchandise Authorization (RMA). You will receive instructions for returning your unused product. In addition, your Customer Service agent will explain both the return and refund process to you at that time.
Refund Policy
If you are not satisfied with your direct purchase from Xooma, we will refund the product price, less shipping and processing.
Shipping and Processing
U.S.: Shipping and processing rates for packages shipped to a U.S. zip code start at $5.99 (US).
Canada: Shipping and processing rates for packages shipped from our distribution center in the US to Canada start at $6.99 (US).
International: Shipping and processing rates for packages shipped from our distribution center in the US to countries outside the U.S. & Canada start at $9.99 (US).
Cancel Autoship
To cancel your autoship, please send an email to [email protected] with your Name and Xooma ID # requesting that your autoship be canceled. You are still a member of Xooma and able to order at anytime.
Mailing Address:
Xooma Worldwide
150 Research Drive
Hampton, VA 23666-1339
Local Phone Number: 757-868-0086
Toll Free Fax Number: 1-800-851-7486
Toll Free Phone Number: 1-888-865-6687
Customer Service Email: [email protected]
Customer Service Hours: 9:00 AM to 5:00 PM EST (Monday through Friday)
Xooma Worldwide
150 Research Drive
Hampton, VA 23666-1339
Local Phone Number: 757-868-0086
Toll Free Fax Number: 1-800-851-7486
Toll Free Phone Number: 1-888-865-6687
Customer Service Email: [email protected]
Customer Service Hours: 9:00 AM to 5:00 PM EST (Monday through Friday)
PLEASE NOTE: For cancellation of an autoship, you should notify Xooma Worldwide in writing (email or fax is ok) of your desire to cancel. The required documentation helps protect you from unauthorized cancellation or a mistaken termination of your membership.
